Platform-customer-success-answers

26%

Support Ticket Decrease

Repeat questions are resolved automatically by AI before reaching your team.

32%

Faster Resolution of Tickets

Instant, intelligent self-service support reduces wait times and provide smarter handoffs.

2X

Increase of CS Knowledge

CS knowledge increases by having tools that make content instantly searchable.

plans

Smarter Self-Service That Scales

Customer support isn’t just about speed—it’s about confidence. Customer Success Answers combines AI-powered assistance with your real support content to help customers help themselves, anytime.

Whether it’s a product question or return policy, answers are delivered instantly without waiting for a live agent. When paired with your existing live chat, the two work side by side - AI handles the repeatable, and your team handles the complex. It’s fast, scalable, and built to make everyone more effective.

Instant 24/7 Support

Resolve common questions any time of day, no matter your team’s availability.

Works with Live Chat

Seamlessly integrates with your current live chat so AI and live agents work together.

Built for Internal Teams

A dedicated interface helps your CX team instantly find product info and support data.

plans

Where it Makes a Real Difference

""Customer Success Answers gave our support team breathing room, and our customers faster resolution."--- Leading Hardgoods CX Manager

Support

Customer Self-Service

Instantly resolve customer questions by guiding users step-by-step to the most relevant, trusted answers—without the need to dig through help articles or wait for a support rep.

Efficiency

Live Chat Augmentation

Let AI step in first to handle common questions with speed and accuracy, then seamlessly hand off to live agents when needed, ensuring efficiency without sacrificing experience.

Answers

Global Support Widgets

Provide real-time answers inside your product or customer portal—exactly when help is needed.

Internal

CS Team Answers

Give CS agents a faster way to find product and policy answers. No more digging through websites, documents and files.

Built to Support at Every Level

Customer Success Answers brings clarity, consistency, and speed to every layer of your support model. From scalable self-service for customers to faster onboarding and enablement for your internal teams, it’s the tool that helps everyone succeed.

Schedule a Demo Today!

Free Your Team, Empower Your Customers

Customer Success Answers resolves common questions from shoppers and customers instantly, so your team can focus on what matters most, even when you're Customer Success team is unavailable.

26%

32%

2X