About our company

We help eCommerce brands convert more, support smarter, and deliver seamless customer experiences by embedding intelligent conversations across every touchpoint—search, navigation, chat, and beyond.

Empowering eCommerce Teams to Achieve More

Microcommerce.ai is a team of eCommerce veterans, AI innovators, and customer experience experts on a mission to reinvent how people shop. We build intelligent solutions that blend search, conversation, and support to create faster, more confident buying experiences.

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Our company’s values

At Microcommerce.ai, our values guide how we build, collaborate, and deliver with a shared commitment to innovation, integrity, and putting the customer first.

AI Innovation First

We build with purpose—solving real problems for real customers through intelligent, human-centered AI.

Clear Over Complex

From our platform to our partnerships, we believe great solutions should be easy to use and even easier to trust.

Own the Outcome

We move with accountability and urgency, taking pride in delivering results that create lasting impact.

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Meet our team

We’re a team of builders, strategists, and commerce experts united by one goal: helping businesses work smarter, sell more, and serve customers with confidence.

Ken Burke

CEO and Founder

Ken Burke is the founder and CEO of MicroCommerce.ai, bringing decades of experience as a software entrepreneur and eCommerce leader to the future of AI-driven commerce.

Huw Roberts

CTO

Huw Roberts is an experienced eCommerce and IT leader who loves building smart, scalable technology that helps commerce teams move faster and smarter.

Kristi Burton

CRO

Kristi Burton is an eCommerce and revenue leader helping brands use AI to create better shopping experiences and drive meaningful growth.