plans

About our company

We help eCommerce brands convert more, support smarter, and deliver seamless customer experiences by embedding intelligent conversations across every touchpoint—search, navigation, chat, and beyond.

Empowering eCommerce Team to Achieve More

Microcommerce.ai is a team of eCommerce veterans, AI innovators, and customer experience experts on a mission to reinvent how people shop. We build intelligent solutions that blend search, conversation, and support to create faster, more confident buying experiences.

plans

Our company’s values

At Microcommerce.ai, our values guide how we build, collaborate, and deliver with a shared commitment to innovation, integrity, and putting the customer first.

AI Innovation First

We build with purpose—solving real problems for real customers through intelligent, human-centered AI.

Clear Over Complex

From our platform to our partnerships, we believe great solutions should be easy to use and even easier to trust.

Own the Outcome

We move with accountability and urgency, taking pride in delivering results that create lasting impact.

plans

Meet our team

We’re a team of builders, strategists, and commerce experts united by one goal: helping businesses work smarter, sell more, and serve customers with confidence.

Ken Burke

CEO and Founder

Huw Roberts

CTO

Kristi Burton

CRO

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Blogs & Articles

plans

Read our recent articles

A Comprehensive Guide to LLMs for eCommerce in 2025

The summary guide teaching you about the different LLMs and why it matters for your ecom ...

Coming Soon

Effective Management of Your AI Initiatives: The Definitive Guide

A detailed guide for all online retailers to use when they are ...

Coming Soon

Does AI Search and Results Work for Apparel? YES!

Don't kid yourself - your apparel shoppers are using questions in your search or they...

Coming Soon

About our company

We help eCommerce brands convert more, support smarter, and deliver seamless customer experiences by embedding intelligent conversations across every touchpoint—search, navigation, chat, and beyond.

Empowering eCommerce Team to Achieve More

Our company’s values

At Microcommerce.ai, our values guide how we build, collaborate, and deliver with a shared commitment to innovation, integrity, and putting the customer first.

Meet our team

We’re a team of builders, strategists, and commerce experts united by one goal: helping businesses work smarter, sell more, and serve customers with confidence.

Ken Burke

Huw Roberts

Kristi Burton

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Read our recent articles

Reshape Your Shopper's Experience