Welcome to a New Era of eCommerce Product Discovery

Transform the way customers find, discover, and engage with your products. Built to remove friction from every step of the buying journey, our Agentic Commerce Engagement Platform uses intelligent AI conversations and recommendations to make shopping effortless, personalized, and rewarding.

Unlock faster paths to purchase, reduce customer support load, and build stronger relationships, all while boosting conversion rates and lifting revenue.

Easily Integrated Into Your Platform & Existing Systems

The Power of AI

What is the Agentic Commerce Engagement Platform?

A new kind of shopping experience that guides, supports, and sells.

By embedding intelligent, two-way conversations into search, navigation, global widgets, and support touchpoints, it turns static browsing into personalized, high-converting engagement—making every step faster, easier, and more confident.

Instant Answers

Resolve product questions in real time, reducing drop-off and helping customers move confidently to checkout.

Intuitive Self-Service

Let shoppers find what they need faster without waiting or searching leading to increased engagement and time on site.

Seamless Shopping

Streamline the entire path to purchase, lowering abandonment rates and increasing conversions across your funnel.

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Everything You Need to Turn Shoppers into Engaged Buyers

Each component of our platform is purpose-built to remove friction, drive conversions, and elevate the customer experience.

Personalized guidance that converts

eCommerce Shopping Assistant

Guide shoppers like your best salesperson, right when they need it. Our AI Shopping Assistant appears as a popup or embedded widget on key pages - answering questions, recommending products, and removing hesitation to boost cart completions and order values.

Self-service for all your customers

Customer Success Answers

AI isn’t just for shoppers—it’s a game-changer for customer success teams too. Our intelligent conversation system easily answers common support questions, suggests relevant products, and reduces ticket volume, while giving your CX team time to focus on complex cases.

Better discovery and smarter journeys

Augmented Search

Enhance your search experience—whether standalone or layered onto yourexisting search tool. Instead of keyword matching alone, Augmented Search usesintent recognition to guide users to the best matches quickly, even when theydon’t know exactly what they want.

Instant knowledge tailored for everyone

Internal Team Q&A 

Gone are the days of sifting through vast data repositories. Now employees can rely on AI conversations to surface the right content, identify knowledge gaps, and even guide them through personalized learning experiences to improve productivity.

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The Future of Product Discovery

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The Power of AI Conversations

Our platform blends the power of AI with the art of human-like conversation.Customers ask naturally, and Microcommerce.ai understands, guides, recommends, and resolves—instantly.

Smart Chat

Intelligent Conversations that engage and convert.

Your Data

Conversations that use your content and data.

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increase in conversions

Retailers see on average 26% conversion increase by providing real-time, AI-driven answers to customer questions.

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What our users are saying

Today’s shoppers expect more than static search bars and endless scrolling.
They want real help – and they want it fast, intuitive, and personal.

Microcommerce.ai delivers a personalized eCommerce Shopping Assistant by embedding intelligent, two-way conversations directly into
Search, Site Navigation, Global Widgets, and Customer Support Touchpoints.
It's a total game-changer for our online store.

I had no idea how frustrated our customers were by scrolling through our categories of 500+ products and trying to filter. Once we implemented Microcommerce Shopping Assistant, we immediately saw a decrease in abandonment and many thumbs up!

Martin J.

VP of eCommerce

Our CX Team can now focus on more important tasks.

Our CX team was inundated with the same return and shipping questions. With Microcommerce, our call volume has significantly decreased and they can now focus on building customer relationships and providing excellent customer service.

James P.

Director of Customer Success

We weren't answering our customer's questions.

Our analytics clearly showed the customers asking questions and our search wasn't returning the right products - and sometimes nothing at all. The Microcommerce Shopping Assistant changed the game and now our conversions are up!

Emily R

CMO and Head of Digital