Transform the way customers find, discover, and engage with your products. Built to remove friction from every step of the buying journey, our Agentic Commerce Engagement Platform uses intelligent AI conversations and recommendations to make shopping effortless, personalized, and rewarding.
Unlock faster paths to purchase, reduce customer support load, and build stronger relationships, all while boosting conversion rates and lifting revenue.
Easily Integrated Into Your Platform & Existing Systems
The Power of AI
Instant Answers
Resolve product questions in real time, reducing drop-off and helping customers move confidently to checkout.
Intuitive Self-Service
Let shoppers find what they need faster without waiting or searching leading to increased engagement and time on site.
Seamless Shopping
Streamline the entire path to purchase, lowering abandonment rates and increasing conversions across your funnel.
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Personalized guidance that converts
Guide shoppers like your best salesperson, right when they need it. Our AI Shopping Assistant appears as a popup or embedded widget on key pages - answering questions, recommending products, and removing hesitation to boost cart completions and order values.
Self-service for all your customers
AI isn’t just for shoppers—it’s a game-changer for customer success teams too. Our intelligent conversation system easily answers common support questions, suggests relevant products, and reduces ticket volume, while giving your CX team time to focus on complex cases.
Better discovery and smarter journeys
Enhance your search experience—whether standalone or layered onto yourexisting search tool. Instead of keyword matching alone, Augmented Search usesintent recognition to guide users to the best matches quickly, even when theydon’t know exactly what they want.
Instant knowledge tailored for everyone
Gone are the days of sifting through vast data repositories. Now employees can rely on AI conversations to surface the right content, identify knowledge gaps, and even guide them through personalized learning experiences to improve productivity.
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The Power of AI Conversations
Our platform blends the power of AI with the art of human-like conversation.Customers ask naturally, and Microcommerce.ai understands, guides, recommends, and resolves—instantly.
Smart Chat
Intelligent Conversations that engage and convert.
Your Data
Conversations that use your content and data.
increase in conversions
Retailers see on average 26% conversion increase by providing real-time, AI-driven answers to customer questions.
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I had no idea how frustrated our customers were by scrolling through our categories of 500+ products and trying to filter. Once we implemented Microcommerce Shopping Assistant, we immediately saw a decrease in abandonment and many thumbs up!
Martin J.
VP of eCommerce
Our CX team was inundated with the same return and shipping questions. With Microcommerce, our call volume has significantly decreased and they can now focus on building customer relationships and providing excellent customer service.
James P.
Director of Customer Success
Our analytics clearly showed the customers asking questions and our search wasn't returning the right products - and sometimes nothing at all. The Microcommerce Shopping Assistant changed the game and now our conversions are up!
Emily R
CMO and Head of Digital
Better Discovery, Smarter Journeys